"Do's and Don'ts" in Dealing with the Press
Reprinted from the Epidemiology Monitor, October, 1984
This
article was prepared from remarks made by Dr. J. Winsten at last
month's meeting of the American College of Epidemiology in Boston.
Dr. Winsten is Director of the Office of Health Policy Information
at the Harvard School of Public Health, and has been involved in a
project to improve the quality of science and health policy news
reporting. He has conducted over 20 separate interviews with
journalists from the nation’s leading newspapers, magazines, and
networks. These interviews have provided information on factors
which influence news judgments and which constrain the quality of
science and health policy news coverage. Some specific do's and
don'ts were suggested by Dr. Winsten to help scientists work more
effectively with the press.
Be Prepared
If you are planning to
publish a major study, it's essential that you coordinate its
public release with your co-authors. Your colleagues may be very
fastidious in the conduct of their research, but maybe rather
freewheeling in their extemporaneous comments when it comes to
talking publicly about the importance and implications of their
findings. In the same way that you negotiate what to include in
the published paper, you ought to negotiate and come to a
consensus as to what you are prepared to claim publicly. Don't
wait to discover conflicting attitudes on this question when you
pick up your morning newspaper! It sometimes can be helpful to
identify one public spokesman for the study; on the other hand,
you may prefer to share that burden, particularly if a substantial
number of press inquiries are anticipated. |
Be Available
Make a special effort to
keep your calendar open at the time that your major study is
scheduled for release if there is reason to believe that it may
attract significant media attention. You may have to go out of
your way to determine the precise release date. For example, the
weekly release date of the New England Journal of Medicine is
Thursday. Reporters who have pledged to respect the release date
received their copies of the Journal by first-class mail on Monday
or Tuesday. They will be writing their stories by Wednesday for
publication in Thursday morning newspapers. Hence, Wednesday
should be kept open on your calendar. (If the calls don't come,
you'll have the luxury of time to catch up on your mail!). |
Second Wave
After the initial set of
press inquiries coinciding with the release of a newsworthy study,
there will be an immediate second wave of inquiries from
television stations, radio stations, and newspapers which did not
have advance knowledge of the study. These people will be playing
catch-up. They often will have 1- 4 hours to write their stories.
They will frequently be general assignment reporters who may well
have not seen your paper but only a wire service story, and they
are at high risk of making errors. Your own reputation is at
stake, and many of your friends and colleagues in other fields
will get their first exposure to your work through these press
reports. If you're intending to assist them, they will require a
rapid response on your part. |
Prepared Statement
It can be useful,
particularly if you're not accustomed to dealing with the press,
to prepare in advance a formal statement which summarizes your
study in lay terms and which includes statements about the
importance, the relevance, and the implications of the study. That
prepared statement can serve as a vehicle for negotiating with
your co-authors what you're prepared to claim publicly. |
Ask Questions
When you receive a
telephone call from a reporter, there are a number of important
housekeeping chores which should precede the actual interview.
Before an interview, find out who the reporter is - who he or she
works for - and write it down. Is this person a staff writer or a
freelancer? |
More Questions
Before an interview, try
to determine the degree of sophistication of the reporter with
regard to your subject matter. Is he or she a science writer, or a
general assignment reporter? Has he read your paper? Try through
various questions to gauge the degree of familiarity of this
reporter with research in your field so that you will know how
much knowledge to assume in your answers. |
Ground Rules
Prior to proceeding with
an interview, negotiate ground rules - and be careful here - you
must take the initiative to negotiate any ground rules you want to
negotiate. If you don't do so, the assumption of the reporter will
be that everything you say can be quoted. In most cases, if it's
an interview about your research, there is no solid reason for
declining to go on the record. You simply make a reporter’s job
that much tougher if you don't. The reporter can’t put himself in
the position of being the expert, and, therefore, has to quote
others. On the other hand, if you're called for comment on another
investigator's work, you may or may not want to talk for
attribution. But it's critical that you talk, because that
reporter, if he's going to perform his job effectively, needs to
know about a range of attitudes and views towards that work, if
such a range exists. You can negotiate a rule whereby you will
talk not for attribution, stating that your name must not be
cited; you may also wish to ensure that the name of your
institution will not be cited, because in some it will be obvious
to others in your field who was speaking, if the institution is
cited. So you want to negotiate attribution. Parenthetically, if
you're called about a controversial matter in science, such as an
alleged case of fraud involving one of your colleagues, and if you
have not worked previously with the reporter such that a
relationship of mutual trust is developed over time, be very
careful if you decide to talk with that person; be careful to
restate the ground rules in every conversation. If there is
something that you don't want to see in print, either from you or
others, follow carefully the dictum, "If you don't want it known,
don't tell anyone." A reporter, once told something by you, may
attempt to convince others to tell him on the record what you said
on background; he would not have known to look for this if you had
not disclosed it. |
Call Backs
You may want to
negotiate what are called "callbacks" or "check backs ", whereby a
reporter will agree, if asked and if time permits, to call you
back and read you direct quotes attributed to you. And to also
read you the lead-in to those direct quotes. (Some reporters will
occasionally go even further, and read back the entire story
although this is uncommon). |
Typical Questions
As the actual interview
on your research progresses, these are the kinds of questions the
reporter will be seeking answers to: |
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What led you to undertake this study? |
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Have similar findings and reported
elsewhere? |
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From what other directions are
researchers attacking the same questions? |
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Who were the pioneers in this field
(in addition to yourself!) |
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What are the general limitations of
your research approach? |
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Are there risks associated with your
research? |
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Are there alternative interpretations
of your data? |
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What future directions can be
anticipated in your research? |
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What are the next steps? |
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Who else in this field can I call for
comment? |
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What are the possible applications of
your research? |
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What might it lead to that would be of
interest and benefit to the public? |
In
all of these questions the reporter is trying to gauge the true
face of the research, making the assumption that you are
presenting the best face.
Final Check
As you proceed through
the substance of the interview, don't make the false assumption
that only the reporter can ask questions. Check from time to time
to make sure that the reporter is hearing correctly what you're
saying. You can ask them to repeat what you said - but be careful
that your tone is not condescending, because many of these people
have been in the field 10 - 20 years, and many of them are very,
very good. At the end of the interview, you can ask the reporter
to sum up the key points as he or she has understood them.
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